Support

Mealwick is made by a very small team. Write to us and a person will read it.

Before the app is in the stores

Mealwick is not yet available on the App Store or Google Play. If you would like to know when it is, send us an email with “Tell me when” in the subject and we will write once, when it is live. We will not add you to a mailing list.

Good things to tell us

• What phone you use and which version of the app, which you can find under Me in the app.
• What you were doing when something went wrong, and what you expected instead.
• A food that is missing from the catalogue, or a food name that is wrong for your country.
• A recipe you would love to see, or a cuisine that feels thin.

Common questions

Where is my data kept?

On your phone, unless you choose to share a kitchen with a household. The privacy policy lists every case where something leaves your phone.

How do I cancel Premium?

Subscriptions are managed by Apple or Google, not by us. On iPhone open Settings, your name, then Subscriptions. On Android open the Play Store, your profile, then Payments and subscriptions. Cancelling stops the next renewal.

I moved countries and the units are wrong

Open Me, then Region, and choose your country. Units, currency, oven temperatures and food names follow it.

Chef is answering without the AI

Chef works offline with its own answers. The AI service, which needs an internet connection and a Premium plan for more than a few questions a month, will be switched on when the app launches.